Production Order Repairs
SAP Business One utilizes production orders to track manufacturing costs. In a remanufacturing or repair facility the production orders require that the component item and the manufactured item be the same item. The ‘core’ is being re-worked, so it is its own component material. One example of this is 'pump' repair. An older pump has core components that will be reused as the pump is refurbished. Many of the components will be replaced with new parts - gaskets for example. I refer to production orders as 'PDO's' in this document.
User view of PDO Customer Repairs
Customer Return Request
PDO / Quote Costs
PDO Repair Processes
- Record the acceptance of a product for 'repair' from a customer in SAP. Use the customer return request document as the 'RMA' to issue to the customer.
- Quote the repair price to the customer and record this quote within SAP.
- Capture the costs of all of the labor and parts associated with the repair in a production order.
- Create a sales order for the repaired item from the quote and the production order costs.
- Ship and invoice the repaired item.
- Maintain a linked document trail within SAP for each repair.
User View Of PDO Internal Product Repairs
Setup for Repairs
Production Order Create
- A check is made to determine if the sales quote item(s) are 'repair items'. Only repair items are used to create PDOs from this button. A message will be presented if there are issues.
- Another check is made to determine if a PDO for this quote - item(s) is already on file. If true, a message saying you should modifiy the current PDO is presented.
- If there are no errors, the PDO is created as a 'Special' PDO. The item to be repaired is the PDO 'Product No.', the item to be produced. It is also the first item used in the repair. One labor resource is added as the 2nd line of the PDO.
- The 'Reference Link' between the PDO and the sales quote is added. See link below showing the 'Return', 'Quote', 'PDO' and 'Sales Orders' linkages.
- On the production order, the focus is at the item level. If the user double clicks on the item detail and it has an associated BOM, then the BOM is displayed.
- From the BOM, the user can select one or more items that need to be included as components of the repair.